Search this site

Exhibit Hall In between continuing education courses, general sessions and events, make sure to visit the Exhibit Hall at the Orange County Convention Center to identify new opportunities for your independent pharmacy. Cardinal Health Solutions Our Solutions Showcase invites you to connect with our team and learn about solutions and services for your independent pharmacy, from medical billing to inventory management. Learn more about solutions Theaters and Podcast Booth Conference attendees are invited to visit the Counter Talk™ Theater, Counter Talk™ In Practice or the Counter Talk™ Live Podcast Booth for engaging sessions with peers, industry experts and Cardinal Health employees highlighting current industry trends and new opportunities for your independent pharmacy. View the theaters and podcast schedules Wellness Zone Join us in this interactive space, located in the back of the Exhibit Hall at the Orange County Convention Center. The Wellness Zone is your perfect retreat during RBC 2026, offering opportunities to unwind and recharge with cycling, health assessments, a golf simulator, and even spend time with puppies. Visit the Wellness Zone Exhibitors We are excited to welcome exhibitors representing brand, consumer health, financial service, generics and technology organizations in the Exhibit Hall at the Orange County Convention Center. View 2026 exhibitors

Customer Hotel Information regarding RBC Nashville hotel reservations to come in 2027. Gaylord Opryland 2800 Opryland Drive, Nashville, Tennessee 37214 Situated in the heart of Nashville, Gaylord Opryland Resort & Convention Center welcomes guests to a stunning resort experience. From SoundWaves, the city’s premier aquatic attraction, to an exciting lineup of activities, there’s something for the entire family to enjoy. As a convention resort near downtown Nashville, TN, it offers easy access to key attractions while providing a full-scale destination experience. Rate: $299 + tax (resort fee included)

Education RBC Content Tracks New for 2026, we are introducing RBC Content Tracks . Curated to help you navigate the educational and best practice programming at RBC, these optional paths guide you to topics most important to you and your pharmacy. Look for these content tracks in the RBC Orlando Program of Events, website and mobile app to plan your time at RBC and select activities across RBC University, Counter Talk™ sessions and the exhibit hall. Continuing Education (CE) Courses Each year at RBC, Cardinal Health partners with the National Community Pharmacists Association (NCPA) to offer a robust schedule of CE classes - from immunizations and long-term care to leveraging AI and analytics to improve pharmacy operations. Non-Accredited Courses RBC also offers non-accredited courses to help any member of your pharmacy team identify best practices and new opportunities. These sessions are led by your peers, NCPA and Cardinal Health teams. View CE Course Schedule View Non-Accredited Courses Counter Talk™ Sessions An extension of the Cardinal Health™ Counter Talk™ Podcast , RBC is home to live presentations from two stages, Counter Talk™ In Practice and the Counter Talk™ Theater, as well as new podcast episodes recorded in the Counter Talk™ Podcast LIVE booth, all designed to connect attendees with industry leaders and to identify emerging opportunities for independent pharmacy. View Counter Talk™ Sessions

Counter Talk™ Sessions The RBC Exhibit Hall is home to live presentations from two stages, Counter Talk™ In Practice and the Counter Talk™ Theater, as well as new podcast episodes recorded in the Counter Talk™ Podcast LIVE booth. Explore the schedules below to learn about this year’s session and identify opportunities to connect with industry leaders. Counter Talk™ Theater Schedule Thursday, July 23 12:00 p.m. - The Value Seeker: Macro Trends Shaping Today's Pharmacy Shopper 1:00 p.m. - Disaster Response Panel Discussion (NCPA) 2:00 p.m. - The Critical Role of the Pharmacist in Improving the Patient Experience Through Proper Injection Technique Education 3:00 p.m. - Innovating with Trust: Securing the AI-Driven Pharmacy Friday, July 24 12:00 p.m. - Adherence Packaging to Manage Chronic Diseases 1:00 p.m. - From Card to Counter: Making Medicare Advantage OTC Benefits Work in Your Pharmacy 2:00 p.m. - Government Relations at the Counter: Legislative Priorities Impacting Independent Pharmacy in 2026 3:00 p.m. - Updates on mNEXSPIKE® (COVID-19 Vaccine, mRNA) and the Evolving Disease Landscape Counter Talk ™ Podcast LIVE Schedule Thursday, July 23 1:00 p.m. - Cardinal Health ™ Inventory Optimization Solution: Unlocking the Future of Inventory Management 2:00 p.m. - Strengthening Support for an Aging Population 3:00 p.m. - From Card to Counter: Making Medicare Advantage OTC Benefits Work in Your Pharmacy Friday, July 24 12:00 p.m. - Smarter Administration, Simpler Returns - Exploring Cardinal Health™ Vantus™ HQ Updates 1:00 p.m. - Experience Digital Growth and Engagement with Cardinal Health ™ E.D.G.E. 2:00 p.m. - ContinuCare™ Pathway: Bridging the Gap in Diabetes Supplies 3:00 p.m. - Trust as a Competitive Advantage: Protecting Healthcare in a Digital World Counter Talk ™ In Practice Schedule Thursday, July 23 12:00 p.m. - Cardinal Health™ Pharmacy Payments 12:45 p.m. - From Macula to Surface: Elevating the Role of Nutrition and OTC Care in Eye Health 1:30 p.m. - Streamline MFP Reconciliation and Improve Accuracy 2:15 p.m. - Cardinal Health™ E.D.G.E. - Experience Digital Growth and Engagement Solution 3:00 p.m. - Your Voice, Your Platform: How Your Feedback Shapes Cardinal Health™ Vantus™ HQ Friday, July 24 12:00 p.m. - The Pharmacy Reimbursement Challenge: Aligning Care and Financial Health 12:45 p.m. - Retail Plus Promo Management: A Smarter Approach to Pharmacy Promotions 1:30 p.m. - From Claim to Cash: Optimizing Your Pharmacy's Medical Billing and Reconciliation Processes & Mastering Clinical Documentation and Billing for Pharmacy Services 3:00 p.m. - Supporting an Aging Population with the AARP HomeFit Guide C lick here to view the entire Counter Talk ™ schedule. Disclaimer: The Counter Talk ™ course schedule and session details are subject to change. The Counter Talk™ Theater is an extension of our podcast series created and produced for independent pharmacists. The theater will highlight topics designed to engage attendees and inspire questions. Previously known as the RBC Product Theater, Counter Talk™ In Practice will showcase innovative solutions and provide attendees with the opportunity to network with industry experts. The Counter Talk™ Podcast Live is a recording booth that provides attendees with a first listen of future episodes of the Cardinal Health™ Counter Talk ™ Podcast.

Cardinal Health’s Retail Business Conference is more than just a pharmacy conference. It’s a celebration of independent pharmacies and their unwavering commitment to patient care and community wellness. It’s an annual gathering of more than 4,000 independent pharmacy owners. About RBC Cardinal Health’s Retail Business Conference is a celebration of independent pharmacies and their unwavering commitment to patient care and community wellness. It’s an annual gathering of more than 4,500 independent pharmacy owners looking for new ways to support their patients and grow their business. RBC offers numerous opportunities for pharmacy owners and their teams to: • Gain insights from industry experts • Earn CE credits from a wide variety of courses • Network with over 4,000 independent pharmacy owners • Visit over 300 manufacturer, automation, software and pharmacy business vendors Cardinal Health started RBC in 1990 to give independent pharmacy owners access to leading industry experts, quality continuing education courses and the best vendors in the industry. While the location changes from year to year, the mission of RBC remains the same—to support independent pharmacies in an ever-changing marketplace. Opening Session Opening Session about to begin! Host Eva Saha welcomes the crowd RBC show floor Liberty software is one of over 300 vendors to visit at RBC. RBC Store RBC swag available at the RBC store Opening Session Opening Session about to begin! Host Eva Saha welcomes the crowd 1/15

Main Events RBC 2026 offers the opportunity to hear from inspiring speakers, celebrate at Customer Appreciation Night and enjoy live entertainment. The conference will feature energetic general sessions led by subject matter experts, delivering industry education, motivational insights, and valuable peer-to-peer best practices. Keep reading to learn more about this year’s lineup of events! Opening Session Get ready for an energetic opening session led by longtime host Eva Saha featuring Olympic Gold Medalist Lindsey Vonn at 9:30 a.m. on Thursday, July 23 . Opening Session will also feature a customer panel, Transforming pharmacy with evolving pharmacy models , a conversation on new revenue streams through clinical services, wellness offerings and peer-to-peer best practice sharing on expanding scope of practice. Entertainment Session Join us Thursday, July 23 at 7 p.m. for an evening of live music with multi-platinum selling vocal group Lady A. Before the Lady A concert, bring your dancing shoes to the Dance Party with DJ Nick beginning at 6:30 p.m. Industry & Advocacy Day Session Industry & Advocacy Day kicks off on Friday, July 24 at 9:30 a.m . as Dr. David Agus, one of the world’s leading physicians and pioneering biomedical researchers joins host Eva Saha on the RBC stage. This session will also feature an Industry & Advocacy Panel, Celebrating the wins and raising your voice , a retrospective look at advancements in the industry through advocacy at all levels and a look forward at how independent pharmacists can create action and engage in grassroots efforts. Customer Appreciation Night RBC 2026 concludes with an evening of excitement at our Customer Appreciation Night at Universal Studios CityWalk from 4:30-7:30 p.m. on Friday, July 24 . Independent pharmacists and their families can enjoy entertainment and dining along the CityWalk, then explore Universal Studios or Islands of Adventure.

Schedules Visit these landing pages to view an up-to-date agenda for RBC 2026 and the current schedule for Camp Cardinal Health. General Schedule View conference schedule Reference the high-level agenda for RBC 2026 to make the most of your time in Orlando. Camp Cardinal Health Schedule Find participation requirements for Camp Cardinal Health, our four-day, fun-filled children's program, and view the current schedule of activities for each age group. Learn more

Non-Accredited Courses All RBC 2026 attendees are invited to attend additional non-accredited educational courses that can help identify best practices and new opportunities, regardless of your role within the pharmacy. These sessions will be led by independent pharmacists, the National Community Pharmacists Association (NCPA) and Cardinal Health teams. Course Schedule Wednesday, July 22 12:30 - 1:30 p.m. Shoot the Breeze®: CMS Opportunities for Pharmacy * Have questions about recent CMS programs? Join for this free-flowing, non-CE, peer-to-peer conversation focused on the ACCESS, GUIDE, BRIDGE and BALANCE models. From program overview to patient eligibility and other important consideration, this open discussion will provide the latest updates and real-world experiences of participating in these programs. 2:00 - 3:00 p.m. Shoot the Breeze®: Wellness Technologies and Products * Bring your questions—and your tips! From wellness product selection to technology integration, vendor partnerships, and workflow best practices, everything is on the table. Discover firsthand what’s working in other pharmacies and leave with practical, achievable ideas to enhance patient care and grow your business. Thursday, July 23 12:30 - 1:30 p.m. Key Steps for Developing Your Pharmacy's Succession Plan Whether you are planning for retirement, want to plan for the unexpected or continue your pharmacy legacy, this session will provide insights, real world examples, and expertise to help you create a comprehensive succession plan and strategies for potentially increasing the pharmacy value for future sale. In this panel session, you will hear insights, tips and best practices from a panel of experts including Cardinal Health’s Pharmacy Transitions Team and a few of your peers. 2:00 - 3:00 p.m. Leveraging Social Media - Engaging Your Community and Driving Store Traffic Marketing your pharmacy is essential for it to thrive in an ever-changing market. During Leveraging Social Media Marketing, Cardinal Health will host an interactive customer panel discussion with peers who are actively utilizing social media channels as a broader part of their promotional strategy. This session will also include a walkthrough of emerging digital trends and share best practices to help you implement a social media strategy in your pharmacy. 2:00 - 3:00 p.m. Shoot the Breeze®: Community Outreach and Grants * Got a question about enhancing your community outreach? Ask it. Have a pearl to share? Bring it. Join community pharmacy teams from across the country for a free-flowing, non-CE discussion where your top questions take center stage. From exploring available grant opportunities to identifying which ones are worth pursuing, everything is on the table. Hear what’s working for other pharmacies and walk away with practical, achievable ideas you can bring back to transform your business and community outreach. Friday, July 24 11:30 a.m. - 12:30 p.m. NCPA Disaster Response Tabletop Workshop Since 1953, the NCPA Foundation has provided grant support to independent community pharmacies across the United States. This tabletop session will offer independent community pharmacy owners and their staff the opportunity to workshop a real-life disaster situation alongside peers, identifying steps that should be taken at each turn of a disaster response effort — from the moment a disaster occurs, to its direct impacts on the pharmacy, to the broader effects on the community and patients at large. Participants will also explore ways to update and strengthen their emergency plans to ensure a better response. Pharmacies are encouraged to bring their emergency plans, questions, and will be invited to complete a disaster risk assessment survey. The session will be presented and moderated by Sonja Pagniano, CFRE, MPA, Executive Director of the NCPA Foundation. * Please note: Shoot the Breeze® is intended for pharmacists and pharmacy technician attendees. Anyone with a vendor badge will not be permitted to join. Click here to download the Non-CE course schedule. Disclaimer: The non- accredited course schedule and session details are subject to change.

Cardinal Health™ Advocacy Award The Advocacy Award is a new recognition Cardinal Health introduced at RBC 2026 in Orlando. This award recognizes an independent pharmacist who is a relentless advocate in protecting and promoting pharmacy interests in their community. Cardinal Health congratulates the inaugural Advocacy Award winner, Mike Nabolsi of Warriors Pharmacy. Warriors Pharmacy, Detroit, MI Mike Nabolsi, PharmD Career As Pharmacist-in-Charge at Warriors Pharmacy in Detroit, MI, Mike operates at the intersection of patient care, professional leadership and policy advocacy, ensuring the voice of community pharmacy is unified. Through involvement in various industry organizations, Dr. Nabolsi is a leading advocate for advancing the profession across the state of Michigan. Accolades 2025 Michigan Pharmacist's Association (MPA) Distinguished Young Pharmacist of the Year Award President of the Michigan Society of Community Pharmacists (MSCP) Michigan Pharmacy Foundation Board Trustee Michigan Pharmacist's Association (MPA) Government Affairs Committee Member Accomplishments Created a statewide pipeline of future pharmacy advocates through early engagement, professional membership sponsorship, and sustained advocacy education Funded Michigan Pharmacy Association memberships for students at all three pharmacy schools in Michigan for the past three years Participated in and helped advance outcomes from the MPA Community Pharmacy Summit, collaborating with pharmacy leaders statewide to address declining reimbursement, workforce challenges, and innovative care models that sustain independent pharmacies long term Supported policy review, coordinated advocacy messaging, pharmacist and student engagement and legislative outreach as a part of the MPA Government Affairs Committee Offers free home delivery, virtual consultations, and coordination with county substance use-disorder and rehabilitation services - ensuring advocacy translates to direct, measurable patient impact

2026 Community Leadership Award Finalists Mylo Wells, PharmD Wells Hometown Drug, Bloomfield, Iowa WINNER Career Completed 2 years of pre-pharmacy coursework at Iowa State University Obtained Doctor of Pharmacy from the University of Iowa in 2018 Began working at Lee Pharmacy in Keosauqua, Iowa in 2013, where hands-on experience in independent pharmacy practice inspired the goal of opening an independently owned pharmacy Opened Wells Hometown Drug in Bloomfield, Iowa in 2018 In January 2022, opened a second location of Wells Hometown Drug in Keosauqua, Iowa Wells Hometown Drug is a member of the Community Pharmacy Enhanced Services Network (CPESN) Accolades 2022 Iowa Pharmacists Association Distinguished Young Pharmacist Award Winner Accomplishments Established a pharmacist‑led walk‑in clinic in a rural, underserved community, addressing significant healthcare access gaps where patients often drive 30+ minutes one way for urgent or primary care services Improved access to timely medical care in an area with limited Medicare and provider availability by offering same‑day, walk‑in care for acute and chronic conditions. Expanded clinical capacity through advanced training, completing a 40‑hour urgent care provider course, and employing a nurse to support patient care delivery Reduced barriers to care and prevented unnecessary emergency room visits, contributing to improved patient outcomes and lower Medicaid and healthcare system costs Filled a critical unmet community healthcare need, delivering accessible, coordinated care that has been met with overwhelmingly positive feedback from both patients and clinical partners Demonstrated professional credibility and leadership, with providers and patients citing the clinic’s clinical expertise, responsiveness, and collaborative approach as key differentiators Sally Salib, PharmD Briargrove Pharmacy, Houston, Texas Career Received a Bachelor of Science in Pharmaceutical Sciences from Cairo University Became a Texas State Board of Pharmacy licensed pharmacist in July 2011 Became pharmacist in charge and managing partner of Briargrove Pharmacy in 2013 Accolades Received Pharmacy-Based Immunization Delivery Certificate in July 2011 Received PCCA Hormone Replacement Therapy Consultant Certificate in February 2019 2023 Flip the Pharmacy of the Year Award Received DSME Accreditation Certificate in November 2025 CPESN Luminary since 2025 Accomplishments Identified and addressed a growing community need for accessible, personalized diabetes education, with a focus on elderly patients and individuals newly diagnosed with diabetes Delivered one-on-one diabetes education to support medication understanding, daily self-management, and confidence during critical early stages of diagnosis and for patients managing multiple chronic conditions Expanded access to care by providing DSME services beyond the pharmacy, including assisted living facilities, independent living communities, libraries, clubs, and other community settings Strengthened community health outcomes by making diabetes education inclusive, sustainable, and patient-centered Led and supported clinical studies recruitment efforts, connecting patients to emerging therapies and advancing community-based research initiatives Spearheaded the transformation of the pharmacy from a dispensing-focused operation to a comprehensive clinical care model, improving patient outcomes through expanded clinical services Chau Phan, PharmD and Linh Bui, Pharm D ProCare Pharmacy, Garden Grove, California Career Dr. Chau Phan and Dr. Linh Bui have been dedicated pharmacists since 1991, bringing more than three decades of clinical excellence, compassionate care, and community leadership to the Vietnamese American community in Orange County. Their careers span high‑volume community pharmacies, specialty services, and the development of patient‑centered care models that emphasize accessibility, cultural understanding, and professional integrity. As Pharmacists‑in‑Charge, they have guided operations, mentored staff, and helped shape ProCare Pharmacy, LCScripts Pharmacy, and MedHealth Pharmacy into trusted healthcare destinations. Accolades Orange County Outstanding Volunteerism Award presented to Chau Phan Featured in the Women in Pharmacy Initiative (2013) Cardinal Health brochure, recognizing Chau Phan’s leadership and contributions as a woman advancing the profession of pharmacy Multiple recognitions from the Little Saigon Foundation for cultural and community contributions ProCare Pharmacy honored as: Diamond Sponsor of the Christmas Wish Program (Toys for Tots) (2013) Platinum Sponsor of the Christmas Wish Program (Toys for Tots) (2014) Platinum Sponsor of the Christmas Wish Program (Toys for Tots) (2015) Certificate of Recognition presented to Procare Pharmacy and Dr. Linh Bui as Title Sponsor of the Jewel Tết Parade of the Vietnamese American community in Little Saigon (2019) California Woman Making Herstory (2024) — awarded to Dr. Linh Bui, presented by Senator Janet Nguyen Certificate of Recognition presented to Dr. Linh Bui by Senator Janet Nguyen, California State Legislature, 34th District (2018) United States House of Representatives Certificate of Recognition presented to Dr. Linh Bui by Congressman J. Luis Correa for invaluable contributions to the community through the Time to Give Back Inaugural Gala Certificate of Recognition presented to Dr. Linh Bui by Congressman Alan Lowenthal for leadership and dedication as founder of Time to Give Back and for her commitment to serving the community (2018) Accomplishments Expanded access to healthcare for underserved populations—students, elderly individuals, and uninsured patients—through free services, education, and outreach Provided hundreds of free flu vaccinations annually, improving immunization rates, reducing preventable hospital visits, and strengthening community health protection Supported workforce development by offering internships and experiential learning opportunities that prepare future pharmacists and technicians Advanced preventive care through academic partnerships, collaborating with pharmacy and technician students from multiple institutions to deliver screenings, testing events, and hands‑on clinical training Improved health literacy and medication adherence through ongoing education, outreach programs, and culturally aligned communication Reduced barriers to care by delivering services in trusted community locations and tailoring programs to meet financial, cultural, and logistical needs Demonstrated measurable community impact by increasing preventive care utilization, strengthening community trust, and delivering compassionate, inclusive pharmacy‑led healthcare services

Exhibitor Hotel Exhibitor registration is now open. Reservations for the designated RBC exhibitor hotel can be completed through your exhibitor registration link. Rosen Plaza Hotel 9700 International Dr, Orlando, FL 32819 The Rosen Plaza Hotel is located next door to the Orange County Convention Center, making it convenient for RBC guests. Located in the heart of Orlando's International Drive, the Rosen Plaza Hotel is also minutes from various attractions, restaurants and shops RBC guests can enjoy. Distance to Orange County Convention Center: 0.6 miles Rate: $201/night + tax

Hotels & Travel Visit these landing pages for more information on designated RBC hotels, travel discounts and Uber vouchers. Hotels Includes the list of designated RBC hotels, their proximity to the Orange County Convention Center and nightly room rates. View RBC hotels Parking Please note RBC is located in the South Concourse of the Orange County Convention Center Please park in the South Lot for easy access to RBC Orlando. Parking Info Travel Discounts & Uber Provides airline and car rental discounts to help reduce travel costs to Orlando and instructions on downloading the Uber app to access vouchers for airport transportation, once available. Find travel information