Continuing Education (CE) Courses RBC 2026 will offer a robust schedule of accredited continuing education (CE) courses in partnership with the National Community Pharmacists Association (NCPA). View this year's schedule below, carefully curated so you can gather industry insights and relevant best practices to implement in your pharmacy. Course Schedule Wednesday, July 22 Pharmacy-Based Point-of-Care Test & Treat National Certificate Program** Design & Marketing Pharmacy Services Patients Will Pay For Exploring the 2026 Diabetes Guideline Updates Precepting With Purpose: Shifting Student Perceptions and Inspiring the Next Generation of Independent Pharmacists Opportunities for Optimizing Diabetes Care** The Business Case for Integrating Wearable Health Tech into Wellness Care Optimizing Financial Performance in Community Pharmacy Mapping Care Gaps to Services: Leveraging Rural Health Data to Expand Offerings and Outreach A New Era of Geriatric Care: The Evolving Role of Pharmacy in Dementia and Alzheimer’s Care for Aging Populations Thursday, July 23 Securing Pharmacy’s Seat at the Rural Health Transformation Program Table Immunizations in Flux: What’s New, What’s Changed, What’s Next* CHC: Unlocking Opportunities with Specialty Infusion Services From Overwhelmed to Empowered: Mastering Delegation Amongst Pharmacy Teams Positioning Pharmacy as a Partner in GLP-1 Care CHC: Managing Strains on Your Health Center’s 340B Program Basic Life Support** The Missing Link: Why Technicians are the Key to Maximizing Medical Billing Reimbursement Longevity, Wellness, and Supplementation: A Pharmacy-Centered Approach 2026 Law and Advocacy Update Demystifying Medical Billing and Documentation LTC: Unpacking Current Long-term Care Pharmacy Market Trends and Challenges Friday, July 24 The Contracting Conundrum:  Why Saying ‘Yes’ to Every PBM Contract Isn’t the Answer Partners in Health: Transform Your Pharmacy into a Wellness Destination LTC: The Latest on the Inflation Reduction Act and What It Means for Long-term Care Pharmacies What's Lurking in the Lab Work? Biomarkers and Nutrient Deficiencies Pharmacies Shouldn't Miss The AI Advantage: Tools, Trends, and Opportunities for Harnessing AI’s Potential in Pharmacy* LTC: Long-term Care Advocacy Updates Shaping 2026 Basic Life Support** Hormone Replacement Therapy in 2026: Clinical Updates and Service Opportunities Profit by Design: Engineering a More Sustainable Pharmacy Model CHC: Navigating the Changing 340B Pricing Landscape Saturday, July 25 Immunizations in Flux: What’s New, What’s Changed, What’s Next* The AI Advantage: Tools, Trends, and Opportunities for Harnessing AI’s Potential in Pharmacy* Basic Life Support** From Exploration to Implementation: A Business Blueprint for Designing and Launching Wellness Pharmacy Services** *Course will be repeated **Course requires pre-registration and is offered to attendees for an additional fee. Click here to view the entire CE course schedule. Disclaimer: The CE course schedule and session details are subject to change. Sponsorship for these programs facilitated by Cardinal Health. NCPA is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This program will provide up to 13 contact hours (1.3 CEUs) of continuing pharmacy education. Sessions are knowledge and application-based and accredited for 1.0 contact hour each (0.1 CEU) unless otherwise stated. Participants must attend, enter an attendance code on NCPA’s learning center, and complete a feedback questionnaire in order to receive credit for the program. Target audience: community pharmacists and community pharmacy technicians. Faculty disclosures and full program information available at http://rbc-ncpa.thinkingcap.com/.

Counter Talk ™ Sessions The RBC Exhibit Hall is home to live presentations from two stages, Counter Talk™ In Practice and the Counter Talk™ Theater, as well as new podcast episodes recorded in the Counter Talk™ Podcast LIVE booth. Explore the schedules below to learn about this year’s session and identify opportunities to connect with industry leaders. Counter Talk ™ Theater Schedule Thursday, July 23 12:00 p.m. - The Value Seeker: Macro Trends Shaping Today's Pharmacy Shopper 1:00 p.m. - Disaster Response Panel Discussion 2:00 p.m. - The Critical Role of the Pharmacist in Improving the Patient Experience through Proper Injection Technique Education 3:00 p.m. - Innovating with Trust: Securing the AI-Driven Pharmacy Friday, July 24 12:00 p.m. - Adherence Packaging to Manage Chronic Diseases 1:00 p.m. - Government Relations at the Counter: Legislative Priorities Impacting Independent Pharmacy in 2026 2:00 p.m. - From Card to Counter: Making Medicare Advantage OTC Benefits Work in Your Pharmacy 3:00 p.m. - Updates on mNEXSPIKE® (COVID-19 Vaccine, mRNA) and the Evolving Disease Landscape Counter Talk ™ Podcast LIVE Schedule Thursday, July 23 1:00 p.m. Inventory Optimization: Unlocking the Future of Inventory Management 2:00 p.m. - Strengthening Support for an Aging Population (HomeFit Guide) 3:00 p.m. - From Card to Counter: Making Medicare Advantage OTC Benefits Work in Your Pharmacy Friday, July 24 12:00 p.m. - Vantus™ HQ Updates and Customer Communications 1:00 p.m. - Experience Digital Growth and Engagement with Cardinal Health ™ E.D.G.E 2:00 p.m. - ContinuCare Pathway: Bridging the Gap in Diabetes Supplies 3:00 p.m. - Trust as a Competitive Advantage: Protecting Healthcare in a Digital World Counter Talk ™ In Practice Schedule Thursday, July 23 12:00 p.m. - Cardinal Health™ Pharmacy Payments 12:45 p.m. - From Macula to Surface: Elevating the Role of Nutrition and OTC Care in Eye Health 1:30 p.m. - Streamline MFP Reconciliation and Improve Accuracy 2:15 p.m. - Learn about the New Cardinal Health™ E.D.G.E Experience Digital Growth and Engagement Solution 3:00 p.m. - Vantus™ HQ User and Org Management + Returns Process Friday, July 24 12:00 p.m. - The Pharmacy Reimbursement Challenge: Aligning Care and Financial Health 12:45 p.m. - Retail Plus Promo Management: A Smarter Approach to Pharmacy Promotions 1:30 p.m. - From Claim to Cash: Optimizing Your Pharmacy's Medical Billing and Reconciliation Processes & Mastering Clinical Documentation and Billing for Pharmacy Services 3:00 p.m. - Supporting an Aging Population with the AARP HomeFit Guide Click here to view the entire Counter Talk ™ schedule. Disclaimer: The Counter Talk ™ course schedule and session details are subject to change. The Counter Talk ™ Theater is an extension of our podcast series created and produced for independent pharmacists. The theater will highlight topics designed to engage attendees and inspire questions. Previously known as the RBC Product Theater, Counter Talk™ In Practice will showcase innovative solutions and provide attendees with the opportunity to network with industry experts. The Counter Talk ™ Podcast Live is a recording booth that provides attendees with a first listen of future episodes of the Cardinal Health™ Counter Talk ™ Podcast.

Education Continuing Education (CE) Courses Each year at RBC, Cardinal Health partners with the National Community Pharmacists Association (NCPA) to offer a robust schedule of CE classes - from immunizations and long-term care to leveraging AI and analytics to improve pharmacy operations. Non-Accredited Courses RBC also offers non-accredited courses to help any member of your pharmacy team identify best practices and new opportunities. These sessions are led by your peers, NCPA and Cardinal Health teams. View CE Course Schedule View Non-Accredited Courses Counter Talk™ Sessions An extension of the Cardinal Health™ Counter Talk™ Podcast , RBC is home to live presentations from two stages, Counter Talk™ In Practice and the Counter Talk™ Theater, as well as new podcast episodes recorded in the Counter Talk™ Podcast LIVE booth, all designed to connect attendees with industry leaders and to identify emerging opportunities for independent pharmacy. View Counter Talk™ Sessions

Cardinal Health’s Retail Business Conference is more than just a pharmacy conference. It’s a celebration of independent pharmacies and their unwavering commitment to patient care and community wellness. It’s an annual gathering of more than 4,000 independent pharmacy owners. About RBC Cardinal Health’s Retail Business Conference is a celebration of independent pharmacies and their unwavering commitment to patient care and community wellness. It’s an annual gathering of more than 4,500 independent pharmacy owners looking for new ways to support their patients and grow their business. RBC 2025 offers numerous opportunities for pharmacy owners and their teams to: • Gain insights from industry experts • Earn CE credits from a wide variety of courses • Network with over 4,000 independent pharmacy owners • Visit over 300 manufacturer, automation, software and pharmacy business vendors Cardinal Health started RBC in 1990 to give independent pharmacy owners access to leading industry experts, quality continuing education courses and the best vendors in the industry. While the location changes from year to year, the mission of RBC remains the same—to support independent pharmacies in an ever-changing marketplace. Opening Session Opening Session about to begin! Host Eva Saha welcomes the crowd RBC show floor Liberty software is one of over 300 vendors to visit at RBC. RBC Store RBC swag available at the RBC store Opening Session Opening Session about to begin! Host Eva Saha welcomes the crowd 1/15

Main Events RBC 2026 offers the opportunity to hear from inspiring speakers, celebrate at Customer Appreciation Night and enjoy live entertainment. The conference will feature energetic general sessions led by subject matter experts, delivering industry education, motivational insights, and valuable peer-to-peer best practices. Keep reading to learn more about this year’s lineup of events! Opening Session Get ready for an energetic opening session led by longtime host Eva Saha featuring Olympic Gold Medalist Lindsey Vonn at 9:30 a.m. on Thursday, July 23 . Entertainment Session Join us Thursday, July 23 at 7 p.m. for an evening of live music with multi-platinum selling vocal group Lady A. Before the Lady A concert, bring your dancing shoes to the Dance Party with DJ Nick beginning at 6:30 p.m. Industry & Advocacy Day Session Industry & Advocacy Day kicks off on Friday, July 24 at 9:30 a.m . as Dr. David Agus, one of the world’s leading physicians and pioneering biomedical researchers joins host Eva Saha on the RBC stage. Customer Appreciation Night RBC 2026 concludes with an evening of excitement at our Customer Appreciation Night at Universal Studios CityWalk from 4:30-7:30 p.m. on Friday, July 24 . Independent pharmacists and their families can enjoy entertainment and dining along the CityWalk, then explore Universal Studios or Islands of Adventure.

Customer Hotels Reserve a room at one of the designated RBC hotels in Orlando after completing your conference registration. Hilton Orlando 6001 Destination Pkwy, Orlando, FL 32819 In the heart of Orlando, the Hilton is just minutes from major theme parks and attractions. Connected to the Orange County Convention Center by a covered walkway, it's perfect for both business and leisure. RBC guests will enjoy personalized service and memorable experiences in a convenient and central location. Distance to Orange County Convention Center: Hilton Orlando is connected to the Orange County Convention Center. Rate: $262/night + tax and $15/night resort fee Hyatt Regency Orlando 9801 International Dr, Orlando, FL 32819 Just minutes from Universal Orlando®, Walt Disney World®, and Seaworld®, Hyatt Regency is the perfect family-friendly hotel for RBC guests. Located on International Drive, guests are close to shopping, dining and over 100 entertainment options, all within two miles. Distance to Orange County Convention Center: Hyatt Regency Orlando is connected to the Orange County Convention Center. Rate: $279/night + tax and $20/night resort fee Rosen Centre Hotel 9840 International Dr, Orlando, FL 32819 Located in Orlando's Convention District, Rosen Centre offers flexible meeting space, restaurants and lounges. Combining exemplary service and conveniences in the guest rooms, Rosen Centre Hotel keeps RBC guests at the center of the experience. Distance to Orange County Convention Center: 0.2 miles Rate: $215/night + tax

Hotels & Travel Visit these landing pages for more information on designated RBC hotels, travel discounts and Uber vouchers. Hotels Includes the list of designated RBC hotels, their proximity to the Orange County Convention Center and nightly room rates. View RBC hotels Travel Discounts & Uber Provides airline and car rental discounts to help reduce travel costs to Orlando and instructions on downloading the Uber app to access vouchers for airport transportation, once available. Find travel information

Community Leadership Award Finalists 2026 Mylo Wells, PharmD Wells Hometown Drug Bloomfield, Iowa Sally Salib, PharmD Briargrove Pharmacy Houston, Texas Career Received a Bachelor of Science in Pharmaceutical Sciences from Cairo University Became a Texas State Board of Pharmacy licensed pharmacist in July 2011 Became pharmacist in charge and managing partner of Briargrove Pharmacy in 2013 Accolades Received Pharmacy-Based Immunization Delivery Certificate in July 2011 Received PCCA Hormone Replacement Therapy Consultant Certificate in February 2019 2023 Flip the Pharmacy of the Year Award Received DSME Accreditation Certificate in November 2025 CPESN Luminary since 2025 Accomplishments Identified and addressed a growing community need for accessible, personalized diabetes education, with a focus on elderly patients and individuals newly diagnosed with diabetes Delivered one-on-one diabetes education to support medication understanding, daily self-management, and confidence during critical early stages of diagnosis and for patients managing multiple chronic conditions Expanded access to care by providing DSME services beyond the pharmacy, including assisted living facilities, independent living communities, libraries, clubs, and other community settings Strengthened community health outcomes by making diabetes education inclusive, sustainable, and patient-centered Led and supported clinical studies recruitment efforts, connecting patients to emerging therapies and advancing community-based research initiatives Spearheaded the transformation of the pharmacy from a dispensing-focused operation to a comprehensive clinical care model, improving patient outcomes through expanded clinical services Career Completed 2 years of pre-pharmacy coursework at Iowa State University Obtained Doctor of Pharmacy from the University of Iowa in 2018 Began working at Lee Pharmacy in Keosauqua, Iowa in 2013, where hands-on experience in independent pharmacy practice inspired the goal of opening an independently owned pharmacy Opened Wells Hometown Drug in Bloomfield, Iowa in 2018 In January 2022, opened a second location of Wells Hometown Drug in Keosauqua, Iowa Wells Hometown Drug is a member of the Community Pharmacy Enhanced Services Network (CPESN) Accolades 2022 Iowa Pharmacists Association Distinguished Young Pharmacist Award Winner Accomplishments Established a pharmacist‑led walk‑in clinic in a rural, underserved community, addressing significant healthcare access gaps where patients often drive 30+ minutes one way for urgent or primary care services Improved access to timely medical care in an area with limited Medicare and provider availability by offering same‑day, walk‑in care for acute and chronic conditions. Expanded clinical capacity through advanced training, completing a 40‑hour urgent care provider course, and employing a nurse to support patient care delivery Reduced barriers to care and prevented unnecessary emergency room visits, contributing to improved patient outcomes and lower Medicaid and healthcare system costs Filled a critical unmet community healthcare need, delivering accessible, coordinated care that has been met with overwhelmingly positive feedback from both patients and clinical partners Demonstrated professional credibility and leadership, with providers and patients citing the clinic’s clinical expertise, responsiveness, and collaborative approach as key differentiators Chau Phan, PharmD and Linh Bui, Pharm D ProCare Pharmacy Garden Grove, California Career Dr. Chau Phan and Dr. Linh Bui have been dedicated pharmacists since 1991, bringing more than three decades of clinical excellence, compassionate care, and community leadership to the Vietnamese American community in Orange County. Their careers span high‑volume community pharmacies, specialty services, and the development of patient‑centered care models that emphasize accessibility, cultural understanding, and professional integrity. As Pharmacists‑in‑Charge, they have guided operations, mentored staff, and helped shape ProCare Pharmacy, LCScripts Pharmacy, and MedHealth Pharmacy into trusted healthcare destinations. Accolades Orange County Outstanding Volunteerism Award presented to Chau Phan Featured in the Women in Pharmacy Initiative (2013) Cardinal Health brochure, recognizing Chau Phan’s leadership and contributions as a woman advancing the profession of pharmacy Multiple recognitions from the Little Saigon Foundation for cultural and community contributions ProCare Pharmacy honored as: Diamond Sponsor of the Christmas Wish Program (Toys for Tots) (2013) Platinum Sponsor of the Christmas Wish Program (Toys for Tots) (2014) Platinum Sponsor of the Christmas Wish Program (Toys for Tots) (2015) Certificate of Recognition presented to Procare Pharmacy and Dr. Linh Bui as Title Sponsor of the Jewel Tết Parade of the Vietnamese American community in Little Saigon (2019) California Woman Making Herstory (2024) — awarded to Dr. Linh Bui, presented by Senator Janet Nguyen Certificate of Recognition presented to Dr. Linh Bui by Senator Janet Nguyen, California State Legislature, 34th District (2018) United States House of Representatives Certificate of Recognition presented to Dr. Linh Bui by Congressman J. Luis Correa for invaluable contributions to the community through the Time to Give Back Inaugural Gala Certificate of Recognition presented to Dr. Linh Bui by Congressman Alan Lowenthal for leadership and dedication as founder of Time to Give Back and for her commitment to serving the community (2018) Accomplishments Expanded access to healthcare for underserved populations—students, elderly individuals, and uninsured patients—through free services, education, and outreach Provided hundreds of free flu vaccinations annually, improving immunization rates, reducing preventable hospital visits, and strengthening community health protection Supported workforce development by offering internships and experiential learning opportunities that prepare future pharmacists and technicians Advanced preventive care through academic partnerships, collaborating with pharmacy and technician students from multiple institutions to deliver screenings, testing events, and hands‑on clinical training Improved health literacy and medication adherence through ongoing education, outreach programs, and culturally aligned communication Reduced barriers to care by delivering services in trusted community locations and tailoring programs to meet financial, cultural, and logistical needs Demonstrated measurable community impact by increasing preventive care utilization, strengthening community trust, and delivering compassionate, inclusive pharmacy‑led healthcare services

The Cardinal Health™ Advocacy Award Award Criteria An ideal honoree for the Advocacy Award meets one or more of the following criteria: Actively involved in their state pharmacy association Leads grassroots efforts at the local, state or national level around key pharmacy initiatives Networks with policymakers through pharmacy tours, industry meetings, etc. Award Details $5,000 donation to the recipient's state pharmacy association Engraved award Nomination Timeline Opens: January 5, 2026 Closes: February 27, 2026 The Cardinal Health™ Advocacy Award nomination form is now closed. Please send any questions to rbc@cardinalhealth.com . The Advocacy Award is a new recognition Cardinal Health will introduce at RBC 2026 in Orlando. This award recognizes an independent pharmacist who is a relentless advocate in protecting and promoting pharmacy interests in their community.

Schedules Visit these landing pages to view an up-to-date agenda for RBC 2026 and the current schedule for Camp Cardinal Health. General Schedule View conference schedule Reference the high-level agenda for RBC 2026 to make the most of your time in Orlando. Camp Cardinal Health Schedule Find participation requirements for Camp Cardinal Health, our four-day, fun-filled children's program, and view the current schedule of activities for each age group. Learn more

Independent pharmacy awards In Orlando, Cardinal Health will once again celebrate independent pharmacists and their contributions to the communities they serve through the annual Cardinal Health™ Community Leadership Award and inaugural Advocacy Award. Cardinal Health™ Community Leadership Award Each year, the Community Leadership Award is presented to an independent pharmacist who demonstrates a commitment to promoting the principles of community pharmacy. Cardinal Health™ Advocacy Award New at RBC 2026, the Advocacy Award recognizes an independent pharmacist who is a relentless advocate in protecting and promoting pharmacy interests in their community. Please note that an independent pharmacist can be nominated for both the Community Leadership Award and Advocacy Award but cannot receive both recognitions in the same calendar year.

Exhibitor Hotel Exhibitor registration is now open. Reservations for the designated RBC exhibitor hotel can be completed through your exhibitor registration link. Rosen Plaza Hotel 9700 International Dr, Orlando, FL 32819 The Rosen Plaza Hotel is located next door to the Orange County Convention Center, making it convenient for RBC guests. Located in the heart of Orlando's International Drive, the Rosen Plaza Hotel is also minutes from various attractions, restaurants and shops RBC guests can enjoy. Distance to Orange County Convention Center: 0.6 miles Rate: $201/night + tax