EDUCATION | Cardinal Health RBC

Wednesday, July 24th

The following schedule is subject to change

8 a.m. - 3 p.m.

Mental Health First Aid *

Cost to attend $299

*PRE-REGISTRATION REQUIRED - Due to the 2 hours of pre-work required, registration will close Sunday, July 7, 2024. Additionally, no on-site registrations will be accepted.

Pharmacists and pharmacy team members are more likely to need to respond to a mental health episode than to a situation requiring basic life support or CPR. Mental Health First Aid (MHFA) training, therefore, could be considered more important than CPR training. MHFA teaches you how to identify, understand and respond to signs of mental health and substance use challenges among adults.

Cancellations must be submitted in writing and received by July 1, 2024, and are subject to a $100 cancellation fee for each cancelled registration. Cancellations should be sent via email to rbc@cardinalhealth.com. Cancellations after this date or “no show” registrants will be responsible for the full registration fee.

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8:30 - 9:30 a.m.
Strategies to Stop the Stigma and Support Patients with Opioid Use Disorders

With Substance Use Disorders impacting over 40.3 million Americans in 2020, the importance of knowing how to support patients with substance use disorders has become even more prevalent in the last few years. This session will equip you with the knowledge to provide comprehensive care for patients with opioid use disorder, including a re xview of medications for opioid use disorder (MOUD) and how to implement a MOUD program within your pharmacy. Additionally, this session will address the stigma surrounding patients with substance use disorders and offer strategies for you and your staff to create a more compassionate and supportive environment when working with this patient population.

Led by: Mark Garofoli, PharmD, MBA

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8:30 - 9:30 a.m.

The Fundamentals of Medical Billing for Independent Pharmacies

With record low reimbursements, the time to explore new opportunities to improve cash-flow and differentiate yourself from the competition is now. In this session, join billing expert Mary Stoner to learn what services can be offered through medical billing and the important need to knows for setting your pharmacy up for success.

Led by: Mary Stoner, President/Consultant, Electronic Billing Services, Inc. (EBS) 

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9 a.m. – Noon
Basic Life Support *

Cost to attend $70

*PRE-REGISTRATION REQUIRED - no on-site registrations will be accepted.

The AHA’s BLS course trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations, and provide early use of an AED. The AHA’s BLS Course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings.

Cancellations must be submitted in writing and received by July 1, 2024, and are subject to a $70 cancellation fee for each cancelled registration. Cancellations should be sent via email to rbc@cardinalhealth.com. Cancellations after this date or “no show” registrants will be responsible for the full registration fee.

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10 - 11 a.m.
Maternal Health & Hormonal Contraception

Triggers, Trends, & Prevention Strategies: Top Tips for Preparing for and Responding to PBM Audits - Wed. 10 -11 am

Pharmacy audits from Pharmacy Benefit Managers (PBMs) are on the rise and continue to impact independent pharmacies. With new biologics and widespread off-label use of GLP-1 medications, you cannot afford not to train every member of your team on audit prevention. Join PBM audit expert, Trent Thiede, as he reviews the latest trends in PBM audits and shares operational strategies to respond to and proactively mitigate top audit issues. Additionally, time will be spent examining drug procurement challenges and evaluating the interchangability of biosimilars.

Led by: Trent Thiede, PharmD, MBA, President, PAAS National

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10 - 11 a.m.

Triggers, Trends, & Prevention Strategies: Top Tips for Preparing for and Responding to PBM Audits

Led by: Trent Thiede, PharmD, MBA, President, PAAS National

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12:30 - 1:30 p.m.

LTC@Home 101: The Need to Knows for Getting Started

Maybe you've been interested in exploring LTC@Home opportunities or you've already taken the plunge but are just at the beginning - either way this session is for you. With more patients wishing to stay at home longer, LTC@Home is becoming a practical (and profitable!) addition to pharmacy services. Join LTC@Home expert, Lindsay Dymowski, as she defines what LTC@Home is and shares important considerations for launching LTC@Home at your pharmacy.

Led by: Lindsay Dymowski, president, Centennial Pharmacy Services and cofounder, LTC@Home Pharmacy Network 

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12:30 - 1:30 p.m.

2024 Law and Advocacy Update

NCPA’s senior advocacy staff will provide a real-time review of the current political landscape. Get the latest updates on legislation and regulations that could reshape pharmacy payment and practice.

Led by: Ronna Hauser, PharmD, NCPA senior vice president, policy, and pharmacy affairs; Joel Kurzman, NCPA director,
state government Affairs.

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2 – 3 p.m.

Burnout & Bias: Evaluating the Impact of Human Behavior on Patient Safety

Undoubtedly, burnout and bias impact how we show up in situations, but have you ever considered its impact on patient safety? Throughout this session, health equity researcher and pharmacist Dr. Nicole Avant will explore the impacts of burnout on patient safety as well as discuss the role bias can play in detracting from providing eqquitable care. Walk away from this session will a deeper understanding of the role of human behavior on patient safety and how you and your team can dismantle health care disparities and provide an inclusive pharmacy experience for all.

Led by: Nicole D. Avant, Pharm.D., BCACP, Founder, Owner, and Lead Consultant, Avant Consulting Group

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2 – 3 p.m.
Untapped Potential: Creative Front-end Solutions to Boost Your Bottom Line

Are the products in your pharmacy's front-end eye-catching or expected? Picking unique products for your shelves both entices customers and creates your pharmacy as a destination for these items. Not to mention, it will bring additional dollars through your doors. While they can't name specific products, fellow pharmacist Jeff Harrell and his team will share what unique categories have been most profitable and tips for vetting which products to carry. Additionally, they'll share tips for ensuring your team is ready to help promote and sell the products off your shelves.

Led by: Jeff Harrell, PharmD, owner, Peninsula Pharmacies, Inc

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Thursday, July 25th

The following schedule is subject to change

8 – 9 a.m.

2024 Vaccine Update

With continuing updates to approved vaccines and the ACIP schedule, it can be hard to stay up to date. In this session, hear the latest recommendations and schedules to ensure you're current on all-things vaccines.

Led by: Jean-Venable “Kelly” R. Goode, PharmD, BCPS, FAPhA, FCCP, professor and director, Community-Based Residency Program, Virginia Commonwealth University School of Pharmacy

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8 – 9 a.m.
The Do's and Dont's of Implementing a New Service

Simply duplicating a business model that is successful elsewhere does not ensure it will be successful at your store. Different markets have different needs, so it is important to do your homework BEFORE implementing a new services to explore its viability. In this session, we will explore business implementation basics for critically evaluating your next opportunity to determine if it is a right fit for your pharmacy and how to ensure its success.

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8 – 9 a.m.

Federal & State CHC Legislative Update - 340B Landscape

Content info COMING SOON!

Led by: Vacheria Keys, Associate Vice President of Policy & Regulatory Affairs National Association of Community Health Centers (NACHC)

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Noon – 1 p.m.

Maximizing ROI in the Telehealth World with Remote Physiologic Monitoring

With telehealth services steadily growing, Remote Physiologic Monitoring continues to be a top opportunity for increasing ROI. Join dynamic leader, Amina Abubakar, for this session to learn how you can start providing these services and boost your non-dispensing revenue. Amina will share insight into the hurdles you may face when getting started with RPM, provide tips on how to develop an efficient workflow, and detail how to triage the large scale of data these devices provide.

Led by: Amina Abubaker, PharmD, AAHIVP, CEO, Avant Pharmacy and Wellness

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Noon - 1 p.m.

Team Building & Engagement: Staff Hiring & Retention

Content & speaker info COMING SOON!

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Noon - 1 p.m.

Long-Term Care Advocacy Update

Join NCPA's Senior Vice President of Policy and Pharmacy Affairs, Ronna Hauser, as she reviews the Inflation Reduction Act and shares the latest on congressional topics impacting the LTC space.

Led by: Ronna Hauser, PharmD, NCPA Senior Vice President, Policy, and Pharmacy Affairs.

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1:30 - 2:30 p.m.
Emerging Roles of AI & Technology in Healthcare

Content & speaker info COMING SOON!

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1:30 - 2:30 p.m.

Functional Approaches to Clinical Nutrition: Supplement Recommendations to Improve Patient Care

Clinical nutrition is a key step in moving our patients and our business beyond dispensing. Your pharmacy's nutrition offerings don't have to be difficult or time-consuming to figure out. In this session, join us as we review functional medicine principles to offer science-based clinical nutrition services that target common conditions and underlying factors. Walk away with easy to implement recommendations for offering nutritional education at your pharmacy.

Led by: TBA

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3 – 4 p.m.

Creative Solutions for Making Your Pharmacy a Wellness Destination

As a lifelong entrepreneur and problem solver, Dr. Kathy Campbell, owner of Owasso Medicap pharmacy, has responded to the crisis in health by creating innovative programs to create health for her patients and health for the pharmacy industry. Join Dr. Kathy as she shares her journey to becoming a wellness destination for her community and the obstacles she had to overcome to shift her pharmacy into a health hub.

Led by: Kathy Campbell, PharmD, Pharmacist, Owner, Medicap Pharmacy Owasso

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3 – 4 p.m.

Unpacking the Pharmacy Reimbursement Model and its Impact on Your Pharmacy’s Key
Performance Indicators

The changing pharmacy reimbursement model has certainly impacted the status quo in pharmacy key performance indicators.  This course will discuss the changing reimbursement model and its impact on various key performance indicators.  We’ll also discuss cash flow and accounting tips to help you better navigate this changing landscape.

Led by: Ollin Sykes, CPA, CITP, CMA, CPA, President, Sykes & Co., PA, Kathy Blanchard, Senior Pharmacy Accountant, Sykes & Co., PA

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3 – 4 p.m.

Beyond The Basics: Tangible Tips for Taking Your LTC@Home Services to the Next Level

Looking to elevate your LTC@Home offerings beyond the basics? This session is for those who have already implemented LTC@Home and are wondering, "What's next?". Join Lindsay Dymowski, PharmD as she shares her top tips for elevating your LTC@Home offerings to the next level.

Led by: Lindsay Dymowski, president, Centennial Pharmacy Services and cofounder, LTC@Home Pharmacy Network

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Friday, July 26th

The following schedule is subject to change

8:30 - 9:30 a.m.

Diversifying Your Point-of-Care Testing Portfolio Beyond COVID-19

In the last few years, point-of-care testing has become synonymous with COVID-19 tests, but what about other unique opportunities like testing for UTIs and nutrient depletions? Not only will these services diversify your POCT portfolio, they'll also add new streams of cash-based revenue to your store. Join pharmacy owner Jen Palazzolo as she shares her first-hand experience of expanding her testing offerings and tips for how you can bring this new revenue stream to your pharmacy.

Led by: Jennifer Palazzolo, RPh, owner, Flatirons Family Pharmacy

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8:30 - 9:30 a.m.

Mastering the Art of Effective Delegation Across Generations

It's relatively simple to assign tasks and tell people 'what' to do, yet, far more skill, precision, and consideration goes into "effective delegation." Trust, preconceived beliefs about time, control, and other, deep-rooted factors, play into our ability to master the art of delegating effectively to achieve the results we desire. Learn why it's often difficult to delegate and how to overcome stress, pressure, and burnout by employing effective best practices for delegating across generations.

Led by: Kelley Babcock, co-founder, Leadership Growth Formula; Terri Norvell, co-founder, Leadership Growth Formula

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8:30 - 9:30 a.m.

CHC: New 340B Rules? HRSA Patient & Managed Medicaid Evolving Auditing Standards

Content COMING SOON!

Led by: Jason Reddish, Powers Pyles Sutter & Verville PC

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Noon – 1 p.m.

Exploring the 2024 Diabetes Guideline Updates

In this session, join our expert pharmacist as they review updates to the diabetes treatment guidelines, including social determinants of health (SDOH) and individualizing approaches that can reduce complications, mitigate cardiovascular and renal risk, and optimize care for patients with diabetes. In addition to reviewing the guidelines, we will also share opportunities for your pharmacy to enhance its footprint in supporting patients with diabetes.

Led by: Nicole Pezzino PharmD, BCACP, CDCES, Associate Professor of Pharmacy Practice, Wilkes University, Nesbitt School of Pharmacy

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Noon – 1 p.m.

Enhancing Health Equity with Community Health Workers

Community Health Workers, or CHWs, have continued to blossom as an integral part of the pharmacy care team. Join Tripp Logan as he reviews the roles of CHWs in connecting with communities and enhancing health equity for the patients you serve.

Led by: Richard “Tripp” Logan, III, PharmD, owner, SEMO Rx Pharmacies

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Noon - 1 p.m.

Optimizing LTC Operations

It's time to put your LTC Operations under the microscope. In this session, we will examine the challenges seen in long-term care pharmacy workflows and provide opportunities for improvement with real-life examples. Walk away with next steps for optimizing your LTC operations to find time for more profitable services.

Led by: Christopher Olson, Direction of Operational Excellence, Lean Six Sigma Master Black Belt, Cardinal Health

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1:30 – 4:30 p.m.

Basic Life Support*

Cost to attend $70

*PRE-REGISTRATION REQUIRED -no on-site registrations will be accepted.

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1:30 - 2:30 p.m.

Tapping into Your Team: Elevating the Roles of Technicians within Your Pharmacy

Non-pharmacist staff are critical team members, yet in many pharmacies, their potential with supporting clinical services has not been fully realized. Bremo Pharmacy, however, has unlocked the secret for elevating technicians through their hiring, training and credentialing practices. Join Meredy Ayers, an Advanced Certified Pharmacist Technician and member of the Bremo team, as she shares how investing in technicians has impacted pharmacy operations, freed up the pharmacist and elevated the level of patient care their pharmacy is able to provide.

Led by: Meredith (Meredy) Ayers, CPhT-Adv, CHW, Development Specialist, Bremo Pharmacy

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1:30 - 2:30 p.m.
Compounding Updates: Understanding Key Regulations and Best Practices for Building Your Compounding Business

If you dabble in compounding and are interested in growing your practice, you won't want to miss this session. The new USP standards went into effect in November 2023, necessitating changes to workflow and sanitization, and other compounding regulations remain in a state of flux. Uncertainty remains with Compounded Bioidentical Hormone Therapy (cBHT) and the Guidance for Industry (GFI #256). Join pharmacy owner Jen Palazzolo, PharmD to get the latest compounding updates.

Led by: Jennifer Palazzolo, RPh, owner, Flatirons Family Pharmacy

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3 – 4 p.m.

Using Pharmacogenomics to Personalize the Patient Experience

With personalized medicine on the rise, medical plans are looking for ways to both improve patient outcomes and optimize treatment strategies - enter pharmacogenomics. In this can’t miss session, discover how Amina Abubakar of Avant Pharmacy and Wellness has improved patient outcomes while driving business into the pharmacy through pharmacogenomic testing and counseling. Plus, get the details on a new national payer opportunity from CPESN's E.J. Stoepfel.

Led by: Amina Abubaker, PharmD, AAHIVP, CEO, Avant Pharmacy and Wellness; E.J. Stoepfel, RPh, MBA-HCA, Payer-Purchaser Partner Engagement Lead, CPESN 

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3 – 4 p.m.

Exploring the Cost+ Pharmacy Model

With underwhelming payment models that barely cover costs, more pharmacies are exploring Cost+ pharmacy models. In this session, hear from Mitchell's Drug Store as they share their first-hand journey of implementing a successful Cash+ model. Learn about the obstacles they faced, the lessons learned and their advice for exploring and implementing a Cost+ model.

Led by: Tim Mitchell, RPh, clinical pharmacist, Mitchell’s Drug Store; Tanner Mitchell, PharmD, Mitchell’s Drug Store; Taylor Mitchell, Mitchell’s Drug Store

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3 – 4 p.m.

CHC: Navigating Community Pharmacy Partnerships in the 340B Program

Content COMING SOON!

Led by: Matt Atkins and Hannah Rowell

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Saturday, July 27th

The following schedule is subject to change

8 a.m. – Noon

Pharmacy-Based Point-of-Care Test & Treat National Certificate Program*

Cost to attend $249

*PRE-REGISTRATION REQUIRED - Due to the 16 hours of pre-work required, registration will close Sunday, July 7, 2024. Additionally, no on-site registrations will be accepted.

This program provides an opportunity for pharmacists, technicians, and student pharmacists to gain skills and information necessary to develop a testing program for coronaviruses, influenza, Group A Streptococcus, HOV and Hepatitis C and chronic disease.

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8 a.m. – Noon

Opportunities in Diabetes Care*

Cost to attend $299

*PRE-REGISTRATION REQUIRED - Due to the 16 hours of pre-work required, registration will close Sunday, July 7, 2024. Additionally, no on-site registrations will be accepted.

Diabetes, Type II diabetes particularly, continues to be one of the most expensive diseases in the United States due to both the high costs to treat and the multitudes of persons struggling with the condition. Pharmacists are well-positioned to be integral in the care of these patients. This program walks participants through recent changes in diabetes care and more than 5 billable services pharmacies can provide to their patients with diabetes.

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8 a.m. – 3 p.m.

Lean Into Leadership*

Cost to attend $449

*PRE-REGISTRATION REQUIRED - Due to the 16 hours of pre-work required, no on-site registrations will be accepted.

Today’s leaders are increasingly faced with complex and unorthodox challenges that require masterful skills and competencies. Both the effectiveness to lead yourself and others is a vital component to the culture of your store and the success of your business. Join Kelley Babcock and Terri Norvell, co-founders of the Leadership Growth Formula, as they provide tangible takeaways and resources for improving your workplace environment and empowering your team. This workshop is open to any pharmacy team member looking to take their leadership skills to the next level. 

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9 a.m. – Noon

Basic Life Support*

Cost to attend $70

*PRE-REGISTRATION REQUIRED -no on-site registrations will be accepted.