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Counter Talk ™ Sessions

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The RBC Exhibit Hall is home to live presentations from two stages, Counter Talk™ In Practice and the Counter Talk™ Theater, as well as new podcast episodes recorded in the Counter Talk™ Podcast LIVE booth. Explore the schedules below to learn about this year’s session and identify opportunities to connect with industry leaders.

Counter Talk ™ Theater Schedule ​

 

 

 

Thursday, July 23 

  • 12:00 p.m. - The Value Seeker: Macro Trends Shaping Today's Pharmacy Shopper

  • 1:00 p.m. - Disaster Response Panel Discussion

  • 2:00 p.m. - The Critical Role of the Pharmacist in Improving the Patient Experience through Proper Injection Technique Education

  • 3:00 p.m. - Innovating with Trust: Securing the AI-Driven Pharmacy

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Friday, July 24 

  • 12:00 p.m. - Adherence Packaging to Manage Chronic Diseases

  • 1:00 p.m. - Government Relations at the Counter: Legislative Priorities Impacting Independent Pharmacy in 2026

  • 2:00 p.m. - From Card to Counter: Making Medicare Advantage OTC Benefits Work in Your Pharmacy

  • 3:00 p.m. - Updates on mNEXSPIKE® (COVID-19 Vaccine, mRNA) and the Evolving Disease Landscape 

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Counter Talk ™ Podcast LIVE Schedule 

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Thursday, July 23 

  • 1:00 p.m. Inventory Optimization: Unlocking the Future of Inventory Management

  • 2:00 p.m. - Strengthening Support for an Aging Population (HomeFit Guide)

  • 3:00 p.m. - From Card to Counter: Making Medicare Advantage OTC Benefits Work in Your Pharmacy

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Friday, July 24 

  • 12:00 p.m. - Vantus™ HQ Updates and Customer Communications 

  • 1:00 p.m. - Experience Digital Growth and Engagement with Cardinal Health™ E.D.G.E

  • 2:00 p.m. - ContinuCare Pathway: Bridging the Gap in Diabetes Supplies

  • ​3:00 p.m. - Trust as a Competitive Advantage: Protecting Healthcare in a Digital World

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Counter Talk ™ In Practice Schedule 

 

 

 

Thursday, July 23 

  • 12:00 p.m. - Cardinal Health™ Pharmacy Payments

  • 12:45 p.m. - From Macula to Surface: Elevating the Role of Nutrition and OTC Care in Eye Health

  • 1:30 p.m. - Streamline MFP Reconciliation and Improve Accuracy

  • 2:15 p.m. - Learn about the New Cardinal Health™ E.D.G.E Experience Digital Growth and Engagement Solution

  • 3:00 p.m. - Vantus™ HQ User and Org Management + Returns Process 

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Friday, July 24 

  • 12:00 p.m. - The Pharmacy Reimbursement Challenge: Aligning Care and Financial Health

  • 12:45 p.m. - Retail Plus Promo Management: A Smarter Approach to Pharmacy Promotions

  • 1:30 p.m. - From Claim to Cash: Optimizing Your Pharmacy's Medical Billing and Reconciliation Processes & ​Mastering Clinical Documentation and Billing for Pharmacy Services

  • 3:00 p.m. - Supporting an Aging Population with the AARP HomeFit Guide​

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Click here to view the entire Counter Talk™ schedule.

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Disclaimer: The Counter Talk™ course schedule and session details are subject to change.

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The Counter Talk ™ Theater is an extension of our podcast series created and produced for independent pharmacists. The theater will highlight topics designed to engage attendees and inspire questions.

Previously known as the RBC Product Theater, Counter Talk™ In Practice will showcase innovative solutions and provide attendees with the opportunity to network with industry experts.

The Counter Talk ™ Podcast Live is a recording booth that provides attendees with a first listen of future episodes of the Cardinal Health™ Counter Talk™ Podcast.

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